The Building as a Place of Work for Maintenance and Service Personnel: from Interviews to Guidelines

Abstract

The physical work environment for building maintenance and service personnel has been neglected. This article describes a project aimed at clarifying the problems, finding better technical solutions, and formulating generally applicable building design guidelines which address those problems. The purpose has been to reach clients, architects, and others who are responsible for the design of buildings and their surrounding environment. The project, spanning from interviews to a handbook for planners, is one stage in a process of change - the buildings of the future will determine the success of the venture.