From Building Production-focused Specifications towards a Client-focused Briefing Process

Abstract

As the demand for efficiency in both private and public organisations increases, so does the pressure for buildings and physical environments to support changes and development within an organisation. Interest is growing for new methods designed to address the requirements
of the organisation, of owners and of society as a whole on the built environment from the customers perspective. At the same time, there is limited documentation on how a briefing process that meets these growing demands is to be carried out. Two main movements in briefing practice are identified: From a building process oriented briefing
towards a briefing focussed on the use of the building, and from briefing being an internal function to being an out-sourced operation.
The results of this study indicate increased interest
for process-oriented and strategic briefing.